We provide a variety of content at our site. We may offer games, product information, recipes, entertainment, advertising, surveys, promotions, sweepstakes and contests, as well as information about our company and special services for our registered shareholders. Our company information includes information on job openings and requirements as well as opportunities to apply for jobs online. We hope you enjoy our site and the various features and opportunities we offer.
Personal information, including your name, billing and credit card information, mailing address, email address and telephone number, which is necessary to fulfill orders for products, will be collected by Bear Naked. Bear Naked will also share aggregate information internally about transactions by Bear Naked customers and statistical data on orders placed. For your convenience and to serve you better, your customer profile will include preference information based on your orders. Bear Naked may also use third-party order fulfillment services to process and fulfill orders made on the site. Your personal information will only be provided to these third parties to process your order or fulfill your requests and we require that these companies agree to maintain the confidentiality of your information.
Terms and Conditions of Use of Site
This web site (the "Site") is provided by Bear Naked, conditional on your acceptance of the terms and conditions of use set forth below (the "Terms and Conditions"). This site is intended for use by adults, age 18 or older. By visiting or using this Site (collectively, "Use" of the Site), including without limitation to access, use, and/or download messages, information, data, text, software or images, or other content from this Site, or to send messages, information, data, text, software or images, or other content to the Site, (collectively, the "Content"), you agree on your own behalf, and on behalf of any entity on whose behalf you may act, to accept and abide by the Terms and Conditions for each Use of and each visit to this Site. If you do not agree to abide by these Terms and Conditions, you should not Use this Site.
The Contents of the Bear Naked web site is protected from copying or distribution under national and international copyright laws and treaties throughout the world.
Bear Naked has the right, in its sole discretion, to add to, remove, modify or otherwise change any part of the Terms and Conditions, in whole or in part, at any time. Changes will be effective when notice of such change is posted at this Site. Please check the Terms and Conditions frequently for updates by checking the date of "Last Update" at the top of this document. If any term, condition or any change thereto is not acceptable to you, you must discontinue your Use of this Site immediately. Your continued Use of this Site after any such changes are posted will constitute acceptance of those changes.
These Terms and Conditions apply exclusively to your Use of this Site and do not alter the terms or conditions of any other agreement you may have with Bear Naked.
FREQUENTLY ASKED QUESTIONS
Q1: What types of information does Bear Naked collect and how does the site collect it?
We collect certain information automatically, like IP addresses, browser types, referring websites, and access times, when consumers visit our site. This "web log" information is not personally identifiable, but provides important information on the number of visitors,and what areas or features they like best. Our visitors can review our site and participate in many features without disclosing any personally identifiable information.
Bear Naked collects personally identifiable information including, but not limited to,name, home address, email address, and telephone number, from our visitors on a voluntary basis. We do not require this information for customers to access any of our sites. However, to participate in some of the programs or features we offer, customers may have to provide personally identifiable information. We request only the personally identifiable information we feel we need to offer the service or feature or to fulfill requests. For example, we need your name and email address to add you to an email update list. We may require a home address and telephone number to enter you in a contest or sweepstakes so that we can send prize notifications and prizes. We may request feedback from our visitors in the form of surveys, questionnaires or our feedback forms on their preferences and reaction to our products, including demographic information, like age, gender and interests, to help us better serve you.We ask for credit card information where we offer online shopping opportunities.
We may sometimes offer programs with other sponsors where personally identifiable information is shared with both Bear Naked and a business partner. In those instances, we will provide you with notice at the time of any registration about the program and will offer you a choice about sharing the information. If you choose to NOT have your information shared, your information will not be shared and you will not be able to participate in or receive the benefits or services provided by our business partners.
Q2: How does Bear Naked use the personally identifiable information that has been collected?
Except as explained below, personally identifiable information shared with Bear Naked will only be used to fulfill your requests, to improve our site and our products, to provide customized features and offerings, and for other internal marketing purposes, and will not be sold or provided to third parties. If you decide to provide personally identifiable information in order to participate in a special area of our site, such as registering for email updates or for a special program or contest, we will use the information you provide for that purpose. We may also ask if you would like to receive information about other products available from members of our family of companies. Only those visitors that ask to receive this information will receive it. We also offer visitors an opt-out option in each of our promotional emails that allows you, at any time, to cease receiving such information.
Anonymous, aggregate data about site usage and other features may be shared with third parties. Bear Naked reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to conduct investigations of consumer complaints or possible breaches of law, to protect our site, our property, or the safety or rights of any visitor or third party, to fulfill your requests, to cooperate in a legal investigation, or in connection with the sale of our business without notice or consent. For our practices regarding children under the age of thirteen, please see Q4below.
Q3: Does Bear Naked share the personally identifiable information that it collects?
In some circumstances, we may partner with another company to provide certain content, programs or features. Examples include certain promotions, loyalty programs,sweepstakes or contests. In those situations, when you provide personally identifiable information about yourself, it may be sent directly to Bear Naked and to our partner company, or we may share the information with our partner company. In these circumstances, we will always let you know whether, in addition to Bear Naked, another company is collecting information or if we need to share your personally identifiable information with a partner company to provide the program, service or feature. We (and our partner company) will also provide a link to the respective online privacy policies so that you can make an informed decision about whether to share your information. Although we only partner with companies who agree to adopt privacy policies that are consistent with our own values and policy, we are not responsible for the policies or offerings of any third party, and urge you to review their policies and terms and conditions as they may vary.
Q4: Does Bear Naked collect information from children under 13?
Bear Naked does not knowingly collect personally identifiable information from children under the age of 13.
A number of tools exist to help parents manage their children's online experience,including hardware and software programs that provide filtering options. You can download special software or purchase specific hardware that will limit surfing the sites you deem appropriate for your home. Many of these services are free; others require some form of payment.
Q5: Does Bear Naked use "cookies" or other tools?
Q6: What type of security does Bear Naked provide?
Bear Naked uses its best efforts to make sure all information received from our online visitors is secure from unauthorized access and use. All personally identifiable information from our customers is protected by our security measures, which are periodically reviewed. Bear Naked also requires agents used by Bear Naked for fulfillment and technical services to sign confidentiality agreements protecting your information.
Bear Naked cares about the safety and security of your credit card transactions or shareholder information and uses 124-bit SSL ("Secure Sockets Layer") when you provide your credit card or other similar sensitive personal information to us online. SSL is the industry standard security protocol which makes it difficult for others to intercept your information online. You should keep in mind, however, that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by parties other than the intended recipient.
Q7: Does Bear Naked provide links to other sites?
Q8: How can I review the information you have stored about me and how can I change or update this information?
Customers who provide personally identifiable information through our websites can review this information by logging into their profile page on our website.
You can review, update, change or delete any or all of your personal information. If you have any concerns about this information or need assistance, you can contact our Consumer
Relations Department by 1) using the contact us form on the website, 2) calling 866-374-4442 Monday through Friday 5am - 4pm PT, or 3) writing to Bear Naked Consumer Relations, PO BOX 8557, La Jolla, CA 92038.
Updated August, 2009
Return to the top of the page